Fast, Same-Day Shipment
Free Shipping over $39.99
Minimum Order Value
Orders totaling $40 or more before applicable taxes ship for free, nationwide!
Exclusions
Some items over 50 lbs are excluded, as are some oversized items and some rural addresses. You will be contacted if your order does not qualify for free shipping. Clearance items do not qualify for free shipping.
Flat-Rate Shipping
Orders totaling under $40 before taxes ship for our flat rate of $7.99.
Web Exclusive
Free shipping applies only to orders placed through MikesComputerShop.com. Orders placed in any of our retail locations are bound by the terms and conditions on the back of your invoice.
Same Day Shipment
Cutoff Time
Orders placed before 3 pm warehouse time are released to our warehouses and picked up by the courier the same day, subject to our normal address verification procedures.
Delivery Time
Unless otherwise noted, shipments are made from the nearest warehouse with available stock. All deliveries are made via courier and are subject to the courier's normal delivery schedules. Shipments within the same province are often delivered the next business day.
Guaranteed Fast Shipping
When you order by 1pm Local Warehouse Time and select "Guaranteed Fast Shipping" as your shipping method, we guarantee your order will arrive on time, or we'll not only refund the shipping charge, we'll also give you $20 off your next order!
Delivery Times
Orders up to 10 lbs
Guaranteed delivery in 1-2 Business Days
Orders between 10 and 50 lbs
Guaranteed delivery in 1-5 Business Days
Orders over 50 lbs
Guaranteed Fast Shipping is not available.
Requirements
Order Time
Orders must be placed by 1pm Local Warehouse Time Monday through Friday, excluding holidays.
Weekend / Late Orders
Orders placed after 1pm or on weekends or holidays will be processed on the next business day and delivery time is guaranteed from the day of processing.
Exclusions
Incorrect Addresses
The customer is responsible for providing correct address information. Orders delayed or undeliverable due to incorrect / incomplete addresses are excluded from this guarantee.
Rural Addresses
Delivery times can not be guaranteed for Rural Addresses.
Proof of Delivery
An adult signiture is required for all deliveries. If delivery is attempted on or before the guaranteed date, the guarantee is considered fulfilled, regardless of whether an adult is available to recieve the delivery.
Claims
Making a claim
All claims must be submitted via email to support@mikescomputershop.com
Please include your order or invoice numbers in your email.
Order Fulfillment Process
1 Order Submission
You complete your order through our checkout. By submitting your order, you are and confirming that your billing & shipping information is correct and that you are agreeing to our terms & conditions.
2 Address Verification
Your shipping address is confirmed with your Credit Card issuer or PayPal. For your protection and ours, MCS will only ship to a verified address.
3 Order Staging
To get your order delivered as quickly as possible, we assign stage the items in your order to ship from the nearest warehouse to your delivery address with available stock.
4 Release to Warehouse
After confirming stock, your order is released to our warehouse(s), and will be picked up by the courier by the end of the day.
5 Tracking Information
Each shipping warehouse provides tracking information after shipping. This information is automatically forwarded to you so you know when you can expect your order.
6 Courier Delivery
All orders are shipped via ground with major couriers. Delivery within the same province as the warehouse is often made the next business day, though courier shipping times are outside of our control. All shipment require proof of delivery.
Shipping Questions
? Where will my order ship from?
Unless otherwise noted, we ship each item from the nearest warehouse to you that has available stock. This means you may see multiple shipments for your order, so each item ordered arrives at your door as quickly as possible!
Items over $300.00 may ship from one of our retail locations if stock is available.
? When will I get my order?
All orders are shipped via ground with major couriers. Delivery within the same province as the warehouse is typically made the next business day, though courier shipping times are outside of our control.
? How does my order ship?
Orders shipped from our warehouses ship via all major couriers - most often Purolator and UPS. Orders from our retails stores are most often shipped via Canada Post. You may specify a preferred courier when you checkout for an additional fee.
? Can I pickup my order from your warehouse?
No, our warehouses are secure facilities and do not allow customers to pick orders up.
? Can I pickup from your stores?
Yes, you can specify in-store pickup in our checkout. Your order will be transferred to with retail store of your choice and you will be contacted by the store when your order is ready for pickup.
? Do you offer Rush Shipping?
Yes! Rush shipping is available from many of our warehouses for an additional fee. Please contact our live help support team for rates and details.
? When will I get tracking info?
Tracking information is supplied to us by our warehouses, generally within 36 business hours and automatically emailed to you. If you do not receive tracking for your order within this time, please contact our support team!
? Do you ship to PO Boxes?
Under no circumstances are we able to deliver to a PO Box. A verifiable residential or business address is required for all orders.
? Where do you ship?
We will ship to any verified address in all Canadian Provinces and Territories.
? What if I'm not home?
For your protection and ours, all shipments require proof of delivery. If you are not available when the courier attempts delivery, they will leave notice advising where you can pick up your shipment.
? Can I add a shipping address?
Alternate shipping addresses can be added in the Alternate Addresses section of the ' My Account' tab. Alternate addresses must be on file with your credit card provider. Simply call the number on the back of your credit card to add an address.
? How much does shipping cost?
Orders totaling over $39.99 ship for free. Please see our Shipping page for details. Orders totaling less than $39.99 ship for our flat rate of $7.99. If you request shipment via a specific courer, an additional fee is applied.